HEALTH INFORMATION TECHNOLOGY

WHAT WE CAN DO FOR YOU

 

We get you the tools you need to operate your practice right.

 

We know your industry, we know what your needs are and we know the powerful impact effective technology can make in the lives of the patients you serve by streamlining services, increasing access to care, reducing overall healthcare costs and bringing health and human services to patients and members – when and where they most need them. 

 

We consistently hear from our clients that their electronic medical records and other health IT systems don’t meet their needs. Some clients are looking for new technology and need a trusted voice they can rely on to navigate them through vendors who promise them the world and then either fail to deliver or charge exorbitant fees for each add-on. We’ve been there, so we know exactly what you do – and don’t – need from an advisor. We realize that ‘IT speak’ is a foreign language to health care executives and clinicians – so our Health IT Experts are skilled in translating technological jargon into relevant and relatable healthcare terms, reading between the lines and protecting our clients from blindly trusting the sales guy.

Because we have been decision-making executives at industry-leading companies, we have personally experienced the reality of buying new health IT from conceptualization and contract negotiation to training and execution. We intimately understand how crucial it is to include an ongoing internal help desk, succession plan, and continuing evaluation process. We are also well versed in evolving technology and changing government policies that affect the landscape of healthcare data management. 

 

In fact, we are passionately dedicated to adopting and creating innovative and disruptive technologies, like artificial intelligence, machine learning, block chain technology, interfaces for social determinants of health, wearables and electronic visit verification systems. We work with payers, providers, vendors and investors to understand how these technologies can be maximized to enhance or overhaul Health Information Exchanges, Electronic Health Records and patient engagement platforms. 

 

Bottom line, we know the problems you’re trying to solve, we’re fluent in ‘IT speak’ and we completely understand the technology landscape, so we can help you conquer the most pressing challenges facing healthcare, today. 

Our Process

 

We begin with a thorough assessment to pinpoint and prioritize the problems you’re trying to solve. We then analyze those within your timeline, resources and budget to help you define your criteria and get to the right technology answer. 

 

To establish whether you need to design and implement a new technology system or just optimize the one you have, we perform a gap analysis to determine your actual, desired and potential impact on the patients and members you serve. If new technology is the solution, we navigate your relationship with the vendor, from the initial search and RFP to their ongoing annual reviews. 

 

We are your ‘easy button’ when it comes to health information technology.

  • Do you love your electronic medical record?
  • Do your information technology systems seamlessly integrate with one another, including human resources, scheduling, financial management, customer relationship management, business intelligence and electronic medical record solutions?
  • Are you up to date on current technology that can optimize your agency, eliminating waste, increasing productivity and revenue?
  • Does your current technology notify you of potential gaps in care or health events (e.g. emergency department utilization) BEFORE they happen?
  • Do you have the right tools to keep your patient fully engaged in their care?

If you answer ‘no’ to any of the following questions, we can help!
  • Market, Industry and Competitor Intelligence
  • Health Information Technology Tools and Training
 
  • Established and transitioned outsourced Electronic Health Records help desk, system administration and data analytics functions to in-house.
  • Developed company wide software training for all clinical, medical and operations personnel. Led successful year-long EHR implementation, saving 20% of total project costs.
  • Managed software project implementations in over 20 states, with a 95% timeline success rate.
  • Transformed statewide, public behavioral health system for children and families designed to improve service access and member outcomes. Guided maximizing use of Medicaid funding to create additional community-based programs totaling $200,000,000.00.
  • While administering the county-wide provider network for children and families, recognized as a Best Practice site for public health financing by the University of South Florida.
  • Responsible for leading a newly formed provider network and creating organizational framework for all operations inclusive of network financing, information systems, vendor contracts, clinical programs and quality management.
  • Provided consulting and technical expertise to organizations, counties, universities and federal institutions surrounding public health financing strategies, service delivery and advanced technology use.
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