STRATEGY AND PLANNING

WHAT WE CAN DO FOR YOU

 

We teach you how to beat your competition. According to the Harvard Business Review, “a business strategy is a set of guiding principles that, when communicated and adopted in the organization, generates a desired pattern of decision making.” We know that health and human service agencies are unique and therefore your strategies should be unique. Our methods are heavily data-driven, utilizing the most advanced intelligence available today, to fortify your strategy’s feasibility, sustainability and effectiveness.

 

Then, we do what other consulting firm don’t – we stick around and continue alongside you until you succeed. Our continuum of services is strategically designed to support your success by offering ongoing intelligence to ever-changing markets, the tools and resources needed to help you and your agency continue to evolve, executive coaching to guide you along the way and project-based support when you need a little extra help executing a specific initiative.

 

Our Experts are the top authorities in the country. They possess the best credentials available and have trained at the most respected universities in the world. Through the breadth of our experiences and ongoing learning, we have established ourselves as thought leaders and advisors to the largest healthcare plans in America. We are the ones with the ideas and innovations that inspire and drive the giants of the healthcare industry. We help them set their strategies and devise their plans.

Through our work with health plans, we add substantial value to providers who wish to implement the ideas we generated. Payers hire us because we know providers and providers hire us because we know payers. It’s this symbiosis that allows our clients to lead in their respective markets and drives them to remain ahead of the curve. Our Strategy and Planning approach is unique. We have studied healthcare around the world to help you solve problems at home. Our global experience and knowledge allow us to take the best ideas on the planet and apply them to local markets, like finding efficient prescription delivery systems between villages or towns. We are uniquely qualified to apply the lessons we’ve learned from other countries to help you maximize your resources – even in a resource poor environment – and help you meet the needs of your community.

Our Process

 

Our strategy and planning process is rooted in evidence-based frameworks for leadership and management, organizational development, user-centered design, business growth and development, and brand strategy. We leverage best-in-class and proprietary approaches to assess your mission, vision, and values and then operationalize them into a measurable roadmap for your success.

 

We systematically implement our project management tools to conduct a thorough and accurate needs assessment, benchmark your existing resources with asset mapping and conduct a gap analysis on your current strategies, capabilities, processes, technology, and internal structure. Once we’ve uncovered your most critical needs and discovered how and why they exist, we help you create a plan and strategy that will solve those problems, today, and prevent them from arising in the future.

 

What’s more, we don’t have to go far to get the expertise we need. All of our Hess III Consulting services were created to provide integrated teams to meet our clients’ needs. Once your strategy is in place, our experts can provide your team with everything from IT and HR to Operations and Marketing. Our goal is to partner with you and to be trusted members of your team.

  • Has your business plan been updated in the last 3-years?
  • Have you documented the key differentiators between you and your top 5 competitors in your current market(s)?
  • Do you have defined goals for the next 5-years in place today?
  • Can your employees articulate your strategic goals and how they help you achieve them?
  • Do you have risk-mitigation strategies defined and ready to be operationalized for new competitors entering the market, new technology and/or policy/regulatory changes that will affect your services?

If you answer ‘no’ to any of the following questions, we can help!
  • Market, Industry and Competitor Intelligence
  • Strategy and Planning Tools and Training
  • Leadership Coaching
  • Administration and Management Coaching
  • Governance Structure Guidance
  • Board Development
  • Non-profit Management Strategy
  • Operational Strategy
  • Strategic Planning Facilitation
  • Business Planning
  • Sales and Marketing Strategy
  • Environmental Scanning
  • Gap Analysis
  • Defined business plans for start-ups, systems and agencies undergoing transformation
  • Developed multi-year strategic plans
  • Developed market, industry, and competitor intelligence reports
  • Facilitated strategic planning
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