We offer the full continuum of quality management and performance improvement services and supports. We help small, medium, and enterprise organizations build quality management programs from the ground up and help refine existing quality management programs. We apply industry standard and nationally recognized approaches to:

• Identify regulatory requirements, best practices and agency goals
• Define or enhance the quality program to achieve goals
• Define a workplan, data system and monitoring mechanisms

Once operational, we optimize their effectiveness through:

• Program monitoring and evaluation, including auditing and critical incident investigations
• Data reporting, visualization, and analysis
• Care gap and health disparities identification
• Facilitating root-cause analysis
• Defining and managing LEAN, Six Sigma, rapid cycle and performance improvement projects

• Defined, implemented and optimized quality programs for regulators, payers, and Providers
• Defined population health programs and workplans
• Secured and licensed over 100 facilities
• Achieved licensure and accreditation through State Health Departments, the Joint Commission, Council on Accreditation, CARF, HAGUE, and NCQA
• Resolved corrective action plans
• Facilitated quality management committees
• Increased patient satisfaction and elevated the patient voice