Long Term Services and Supports

We design long-term services and support programs for individuals with chronic health conditions that limit their activities of daily living. Long-term service and supports keep individuals out of hospitals, nursing facilities, and assisted living homes, increasing quality of life while reducing costs.  We work with regulators, managed care organizations, and Providers to enhance policy, funding, and service delivery while ensuring program integrity and quality of care for some of our most vulnerable. 

LTSS 2

Trusted By

Wellcare
Arizona Complete Health
RISE Services
Caring Senior Services

Frequently Asked Questions

Q: What are long-term services and supports (LTSS)?

A: Long-term services and supports (LTSS) are a broad range of health and social services that help people with functional limitations or chronic conditions live as independently as possible. LTSS includes both institutional care (nursing facilities, intermediate care facilities) and home and community-based services (HCBS) such as personal care, attendant care, adult day programs, supported living, and case management. Medicaid is the primary payer of LTSS in the United States.

 

Q: What is ALTCS and how does it relate to AHCCCS?

A: ALTCS (Arizona Long Term Care System) is the AHCCCS program that provides long-term care services for elderly individuals and adults with physical or developmental disabilities who require a nursing facility level of care. ALTCS operates through managed care organizations — currently Mercy Care, Banner-University Family Care, and UnitedHealthcare Community Plan for the EPD (Elderly and Physically Disabled) population. ALTCS has its own eligibility criteria, functional assessment process, and benefit structure separate from standard AHCCCS ACC coverage.

 

Q: What is the difference between HCBS and institutional LTSS?

A: Home and community-based services (HCBS) deliver long-term care supports in a person's home or community setting — such as personal care, attendant care, supported living, and adult day health. Institutional LTSS delivers care in licensed facilities such as nursing homes or intermediate care facilities. Federal and state Medicaid policy increasingly prioritizes HCBS over institutional settings under Olmstead principles and HCBS settings rules

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  • (480-559-1051
  • info@hess3.com